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Garnet Glow Privacy & Payment Policy

GarnetGlow.com is fully committed to safeguarding the privacy of all visitors to this website (now referred to as the "Site"). At GarnetGlow.com, we aim to provide you with the best shopping experience. While it is necessary for us to collect some personal information, we honor your right to privacy as defined in this Privacy Policy. This Privacy Policy applies to the Site and does not apply to any other websites to which we might link. 

Points to note -

Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please visit this policy from time to time.

By visiting this Website you agree to the terms and conditions of this Privacy Policy. If you do not agree please do not use or access the Site.

By use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is covered in and subject to our Terms of Use.

Information Collected

When you access this Site, you are required to complete our registration process. During the registration process, we collect certain personal information such as your name and a valid email address. Once you complete and submit your registration, you have agreed to receive email communication from us.
When you choose to use certain other features of the Site, such as making purchases or electing to receive text messages about upcoming products, promotions or events, we require you to provide additional personal information such as your phone number, billing and shipping addresses, credit/debit card information and other details such as your shopping preferences and demographics.
In addition, we automatically gather certain information through your use of the Site, such as how frequently certain areas of the Site are visited, including through the use of cookies, web beacons and other technologies. Most browsers can be set to prevent cookies or to notify you when one is being placed. However, cookies are necessary to access the Site.

How We Use Your Information

We do not share or disclose your information to anyone except as described in this Privacy Policy.
We use personally identifiable information to give you a more enjoyable, personalized and convenient shopping experience and also to help us offer the products or services that may be of interest to you. We use this information in order to support and enhance your use of the Site and its features, including, but not limited to: fulfilling your order; providing customer service; tracking email invitations you send; and otherwise supporting your use of the Site and its features. We may also track your past purchases to provide you with a personalized profile of your shopping history. In addition, we may notify you about new services or special promotional programs, or send you offers or information.
We may permit certain trusted third parties to access your information in connection with their performance of services to maintain and/or operate the Site and certain features on the Site. For example, we may use third parties to host the Site; operate various features available on the Site; send emails; analyze data; provide search results and links and assist in fulfilling your orders.
From time to time, we may share your personally identifiable information in connection with strategic relationships. Some of these strategic relationships may include operating a co-branded website or web pages with a strategic partner. You should be aware that these co-branded sites may collect different or additional information. Additionally, we may provide links on our Site to websites controlled by third parties. We have no control over these websites and our privacy policy does not apply to these third party websites. Please consult the privacy policy of the website you are visiting.
Also, we may share personally identifiable or other information with our parent, subsidiaries, divisions, and affiliates.
Occasionally, we provide our postal mailing list (consisting of customer names and postal mailing addresses, but not email addresses) to other companies whose products we believe may be of interest to you. In order to determine those products that we believe may be of interest to you, the information that you give us and information about your order may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources.
We may transfer personally identifiable information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control.
We reserve the right to disclose information in order to comply with a subpoena, court order, administrative or governmental order, or any other requirement of law, or when we, in our sole discretion, believe it is necessary in order to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk reduction.
We use non-personally identifiable information in the aggregate, so that we can improve the Site and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information. 

How We Protect Your Information

We are committed to protecting the information we receive from you. We follow rigorous technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is absolutely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.
In addition, only those employees and third parties who need access to your information in order to perform their duties are allowed such access. 

Accessing and Updating Your Personal Information and Preferences

If you are a registered user, you may access and update your registration information and your preferences to receive email or other communications from us by sending an email to support@garnetglow.com. Any user who receives an email invitation to join the Site may choose not to receive such invitations in the future by following the instructions in the email invitations and, in addition, if you are a member, you may also choose not to receive such invitations by changing your preferences as indicated above. We will take reasonable steps to implement your opt-out requests promptly, but you may still receive communications from us for up to ten business days as we process your request.
While we make efforts to accommodate requests to restrict our use of your information, we reserve the right to delete all or any portion of customer information if we are not able to reasonably accommodate a requested restriction.

Garnet Glow Refund Policy

Products returned by you because of a defect will be refunded in full, including a refund of any standard delivery charges for sending the item to you and the cost incurred by you in returning the item to us. Garnet Glow will not refund opened or used product.

Payment Policy

Shop Confidently on Garnet Glow
Is it safe to use my credit/debit card on Garnet Glow?
Your online transaction on Garnet Glow is secure with the highest levels of transaction security currently available on the Internet. Garnet Glow uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing. All credit card and debit card payments on Garnet Glow are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.
Does Garnet Glow store my credit/debit card information? - No

Payment Options

What payment options are available on Garnet Glow?
We accept Paypal, VISA, MasterCard, Maestro and American Express cards issued by banks in India and abroad.
For any additional information, please reach out to us at support@garnetglow.com